One Health and Care Integrated Care Record

‘One Health and Care’ is a new integrated care record for individuals registered at Staffordshire and Stoke-on-Trent GP practices that brings data together from the different organisations involved in health and social care.

Completely confidential and secure, it’s designed to help doctors, nurses and other registered health and social care professionals directly involved in a patient or client’s care to make better, safer decisions.

Why you’ve received this information 

Following a fair processing campaign at the start of the year, we’re now looking to local stakeholders to help raise awareness of the launch of One Health and Care across Staffordshire and Stoke-on-Trent from this August.

You have received this toolkit because your staff, patients or clients are directly impacted by the launch. 

Why this information is important to you 

Essentially, the introduction of One Health and Care is a really positive change for everyone involved.  However, because it affects how someone’s personal data can be accessed, it is vital that it is communicated clearly and sensitively to your patients and clients.

This pack has been designed to equip you with all the tools to do this; from ready-made website and social posts through to an internal practice comms and FAQs for briefing staff.  There are also specific launch materials to support GP Practices.

Data being shared

 The One Health and Care launch will be phased, with data available from this August as follows:

Information Governance

You will be aware that a Fair Process campaign which included a GP Toolkit, Posters and leaflets ran for 12 weeks to make individuals aware that their data would be included in the One Health and Care Integrated Care Record. During this time if any individual wished to opt out they could do so by informing their GP Practice. The action for the practice is to update the clinical system with the appropriate opt out code.

Individuals can opt in and out of sharing data at any point, we ask that you explain the benefits of sharing appropriate data with those who are involved in their care and treatment to ensure the individual makes the right choice.

The project has a Data Protection Impact Assessment and an Information Sharing Agreement to ensure all IG and legal requirements are met.

All information viewed within One Health and Care by those accessing the system should be handled securely and confidentially in accordance with Data Protection legislation and your own practices local policies and procedures.

Preparing for Going live

Much work has taken place to prepare for One Health and Care the Integrated Care Record for Staffordshire & Stoke-on Trent to go live. We are working with a small group of practices to iron out technical issues to enable a smoother wider roll out. The Project Team will contact your practice to share training material and set up users over the coming weeks.

For those practices not EMIS we are working hard to enable data flows. Once this is achieved, we will contact your practice to share success and enable access.

The project has used various channels of communication to make individuals aware of the project. We have included as part of this comms some materials to be shared with your patients. We ask that you support us with conveying this message by adding the content to your practice website and screens in waiting areas.

Next steps

  • Open this link to access the launch toolkit materials.
  • Read the ‘ICR – OHC launch toolkit briefing’ for next steps.
  • Share the files with any relevant colleagues if necessary.
  • Use as many of the resources as possible throughout July and August 2020.

If you have any questions after you have reviewed the launch toolkit, please contact the One Health and Care team by emailing

Thank you in advance for your support